FAQ

Thank you for your interest in 1-UP Hair Ties! Here’s answers to some of the most common questions I’m asked:

  1. Will it work for you? Click here for more information.
  2. Ordering: If you’re interested in ordering 1-UP Hair Ties, go to the Shop.
  3. Cost: Prices for 1-UP Hair Ties start at $5 Australian dollars, when you check out PayPal should provide you with the total spend in your local currency.
  4. Payment: Payment is accepted via PayPal, you can use your account or a credit/debit card to complete your purchase.
  5. Order Processing: When you order from the 1-UP Hair Ties website, you get sent to PayPal for payment details and then you are returned to your order on the 1-UP site. At the bottom right of the screen there is a “process order” button you need to click to finalise the order.
  6. Shipping: I post internationally from Australia, once your order has been put in the mail, it can take around 6-15 business days to arrive (e.g. to Europe, North America). I use basic Air Mail to post orders, tracking is not included in this service.
  7. Using the 1-UP: You may find inspiration from the demonstration videos on YouTube.
  8. Help: As each of us is unique in our abilities, the instructions provided may not suit you, I am happy to provide assistance with using the 1-UP Hair Ties, I offer Skype video calls to help you find your own unique technique.